About HotTopic.com

45-day money-back guarantee U.S. deliveries within 4 to 16 days International deliveries Toll-free phone, live chat and e-mail support Order progress tracking facility Size chart

With nearly 700 mall-based stores throughout the USA and an absolutely huge loyal customer base, few U.S. citizens have never heard of HotTopic before. The company specializes in music-inspired fashion and accessories, making it a favorite among young music enthusiasts. The products at HotTopic reflect a variety of music-related lifestyles, including rock, street, retro-influenced lounge, punk, club, and gothic, to name a few. HotTopic also sell unusual gifts, music, and band and movie merchandise, much of which is licensed to be sold only at HotTopic.

Just like their mall-based stores, HotTopic's web site is trendy, up-to-date and loud. When at the site, customers can search for items by keyword or browse by category. All products are backed by a 45-day money-back guarantee, except clearance merchandise, which cannot be returned or exchanged. One very convenient aspect of shopping at HotTopic is that customers can return their items, if need be, to their nearest HotTopic store.

HotTopic process orders within 1 to 2 business days and deliver world-wide. Deliveries to U.S. addresses take 2 to 14 days after processing, depending on the type of shipping method chosen by the customer. Only one delivery method is available for international orders, which usually takes up to 10 to 14 business days after processing. Customers at HotTopic can track the progress of their orders by logging in to their accounts. If help is required, customers can access support through toll-free phone, live chat and e-mail.

[ Back to top ]